On occasion Members can experience problems with Online Banking.
These problems can be caused by a varity of things which may return
error codes. These codes are used primarily to trouble shoot issues
with our Online Banking. Please note the error code and report it to
systems@prcu.com so that we can
investigate. Please note that these codes are usually caused by a setup
issues on the member's computer or an Online Banking issue at the Credit
Union, and not an error caused by the member doing something incorrectly.
Common Online Banking Error Codes:
1100 series error caused when accessing account history
1300 series error caused by an invalid amount
1400 series error caused by an invalid account
5100 series error caused by insufficient funds
5700 series error caused when a transaction is not allowed
Members could also experience trouble connecting with our On-Line banking.
If so, please go through the following steps: